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Terms of service

Terms of Service, Privacy Policy, and Cookie Notice

Bienestar LLC (“Bienestar LLC”, “We”, “us”, “Company” or “our”) agrees to respect the following terms:
Welcome to AlbertoSpeaks.com. This website is presented by Bienestar LLC. The information provided on this website and any other associated domains, publications, products, and social media platforms is provided for informational purposes only and is not intended to replace or provide medical, financial, legal, mental health, or any other type of professional advice. By accessing and/or using (in any way, regardless of the type of activity, time spent on the website, or level of satisfaction) our website or the information, services, or content, you, as the "user," declare that you have read, understood, and accepted the obligations related to these terms of service and that these terms may be revised, updated, or modified by us without prior notice. Such revised versions will be available on our website, and if you continue to use the website after such revisions, you will also be declaring your acceptance of the new agreement.

Please note that Bienestar LLC assumes no responsibility for the views of third parties, nor does it necessarily agree with them, nor does it make any representations or warranties regarding what they expressed or the information they shared on this website, any other domain, publication, product, conference, and related social media platforms.

This website and any other websites, publications, products, conferences, and associated social media platforms are not related to Univision Communications, Inc. or any of its subsidiaries, affiliates, representatives, or licensees, and nothing herein is intended to express the views or content of Univision Communications, Inc.

By using our website, you represent and warrant that you are 18 years of age or older, or if you are under 18, you represent that you have permission from your parent or legal guardian to use the website and that such person has read this agreement with you and that your use of the website does not violate any applicable law or regulation and that you use the website only for lawful purposes.

Information that you provide us:
You are hereby informed that we or our service providers may collect personal information (information that can be used to identify you) such as your name, email address, phone number, address, demographic information (such as postal code, age), location information, or payment information (such as account or credit card number). You agree to such collection. The types of personal information collected may vary depending on your use of the features of our platforms. For example, your credit card number and other payment-related information may be collected in connection with the purchase of products or services through the platforms.
We also inform you that we publish customer testimonials and video testimonials on our platforms that may contain personally identifiable information. If we wish to publish a customer's name along with their testimonial, we will always obtain the customer's consent via email before proceeding. We do not create or edit testimonials, nor are we responsible for the content of such testimonials, and we make no representations or warranties regarding them. You understand that any third-party content you find on or through the website is provided to you under the responsibility of the person who originated such content, in the same way that you make content available to us. You agree that you do not rely on us as a company in any way with respect to any content on the website, regardless of its source. You hereby confirm your understanding and acknowledgment that we do not endorse, support, represent, or warrant the integrity, truthfulness, accuracy, legality, or reliability of any content or communication posted on the website, nor do we endorse any opinions expressed.

Information collected automatically:
Each time you visit or interact with our platforms, we, as well as any third-party advertisers or service providers, may use a variety of technologies that passively or automatically collect information about how the platforms are accessed and used (“usage information”). Usage information may include browser type, device type, operating system, application version, server, time, previous page views, and use of features or applications on the platforms, such as song history, interaction with friends, and group activities. This information helps us keep our platforms up-to-date for our visitors and allows us to tailor content to their interests. You acknowledge and consent to this activity.

Device identifier:
We or our service providers automatically collect your IP address or other unique identifiers (“device identifier”) for the device (computer, mobile phone, tablet, or other device) you use to access the platforms. A device identifier is a number assigned to your device when you access a website or its servers; our computers identify your device by its device identifier. We may use the device identifier to, among other things, administer the platforms, help diagnose problems on our servers, analyze trends, track users’ web page movements, help identify you and your shopping cart, and gather broad demographic information for aggregate use. Cookies; Pixel Tags, the technologies used on the platforms to collect usage information, including device identifiers, include but are not limited to: cookies (file data left on a device when used to visit the platforms), pixel tags, and mobile analytics software (a transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an email that indicates that a page or email has been viewed). Cookies may also be used to associate you with social media sites such as Facebook and Twitter and, if you choose, to enable interaction between your activities on the platforms and your activities on these social media sites. You acknowledge and agree that we, or our third-party vendors and partners, may place "cookies" or similar files on your device for security purposes, to facilitate site navigation, and to personalize your experience while visiting our platforms (for example, allowing us to select which advertisements or offers may be most relevant to you based on your interests, preferences, location, or demographic information), as well as for market research purposes. A pixel tag can tell your browser to get content from another server.

To learn how to reduce the number of cookies you receive from us, or to delete cookies already installed in your browser's cookie folder, please consult your browser's help menu or other browser-related instructions. If you disable cookies or opt out, please do so, and we will honor your request. However, please note that some features and services on our platforms may not function correctly if we cannot recognize you and associate you with your accounts. Additionally, the offers we provide when you visit us may not be as relevant to your interests.

How do we use the information we collect?
We use the information we collect about and from you for a variety of purposes related to our business, such as responding to your questions and requests; providing you with access to certain areas and features of the platforms; verifying your identity; communicating with you regarding your account and activities on the platforms and, optionally, changes to any AlbertoSpeaks.com policies; market research, platform and operational analysis; tailoring the content, advertisements, and offers we provide; improving the platforms; fulfilling our licensing obligations; and for the purposes stated when you provide your personal information or purposes you agree to. We may collect information about your location to offer you radio stations in your area and tailor the advertisements and offers we send you. In certain circumstances, we may share location-related information with our third-party partners as part of market research and other data analysis for related purposes. You acknowledge and approve of such activity.

Information exchange
Except as described here, we will not provide your personal information to third parties without your explicit consent. We may share non-personal information, such as aggregated data and usage information, with third parties. We may also share your information as set forth at the time you provide your information, as set forth in this privacy notice and under the following circumstances:

Third parties:
We may share your personal information with third parties who perform functions on our behalf (or on behalf of our partners), such as service providers who host or operate our platforms, analyze data, process transactions and payments, fulfill orders, or provide customer service; advertisers; sponsors; or third parties who participate in or administer our promotions, contests, sweepstakes, surveys, or provide marketing or promotional assistance, or who are "powered" by partners or associates on partner sites. Your personal information may also be used by us or shared with our subsidiaries, affiliates, sponsors, partners, advertisers, or other third parties in connection with marketing, promotional, and other offers, as well as in connection with product information and for such third parties' market research and analysis purposes.

You agree that your personal information may be shared while you are on our platforms:
You may have the opportunity to opt in to receive marketing information and/or offers from other institutions or to otherwise consent to the sharing of your information with a third party, including social media sites such as Facebook or Twitter. If you agree to have your personal information shared, it will be disclosed to third parties and will be subject to that third party's privacy practices and policies. We encourage you to review those policies and practices.

Business transfers:
We may share your personal information with other entities and our affiliates primarily for business and operational purposes. In the event of bankruptcy, merger, acquisition, reorganization, or asset sale, your information may be sold or transferred as part of that transaction.

Legal disclosure:
We may transfer and disclose your information to third parties to comply with our legal obligations; when we believe in good faith that a law or governmental authority requires it; to verify or enforce our terms of use or other applicable policies; to address matters related to fraud, security, or technical issues; to respond to an emergency; or otherwise to protect our rights, property, or the safety of third parties, visitors to our platforms, or the public.

Information we receive from third parties:
We may receive information about you from third parties. For example, if you are on another website and you choose to receive information from Bienestar LLC, that website will provide us with your email address and other information about you so that we can contact you at your request. You may also choose to participate in a particular third-party application or feature (for example, one of our Facebook or Twitter applications or a similar application or on a third-party website) through which you allow us to collect (or allow the third party to share) information about you, including personal information such as your friends list, likes, comments you have shared, groups, and location, as well as usage information and device identifiers. Services such as Facebook Connect will give you the option to post information about your activities on our platform directly to your profile page to share with others within your network. In addition, we may receive information about you if other users of a third-party website grant us access to their profiles and you are one of their "connections," or if your information is accessible through your "connections" webpage, your profile page, or any similar page on a third-party social network, website, or interactive service. We may also receive information about you from third-party data providers. We may supplement the information we collect about you through the platform with information provided by third parties to enhance our ability to serve you, tailor our content to your preferences, and offer you opportunities to purchase products or services we believe may be of interest to you. You acknowledge and agree to all of the above.

Your rights to privacy, choice and access:
You can always choose not to share your personal information with third parties (except our service providers), not to use your personal information to provide you with information or offers, or not to send you newsletters, emails, or other notices, by: (i) modifying your registered user information on the platforms; (ii) emailing us at contacto@localhost; (iii) contacting us by mail at Bienestar LLC: 1835 NE Miami Gardens Dr. #521 North Miami Beach, FL 33179; or (iv) following the deletion instructions in the notices you receive from us. Your request will be processed within 30 days of receipt. If you wish to verify, correct, modify, or delete any of your personal information collected through the platforms, you can edit your registered user information or contact us at the address or email mentioned above. In accordance with our routine record-keeping, we may delete certain records containing personal information that you have submitted through the platforms. We have no obligation to store such personal information indefinitely and disclaim all liability that may arise from or in connection with the deletion of such information. You acknowledge that it may not always be possible to completely delete or erase all of your information from our databases without some residual data remaining due to backups and other reasons. We will retain your information (including geolocation data) for as long as your account is active or as necessary to provide you with services. If you wish to cancel your account or request that we no longer use your information to provide you with services, please contact us at: contacto@localhost. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We do not control certain privacy options and preferences that are maintained by third-party social media partners such as Facebook and Twitter. If you wish to make changes to those settings and preferences, you can do so by visiting the settings page of the relevant social media site.

Behavioral advertising/segmentation; How to opt out of receiving a service:
We may use third-party services, such as network advertising providers, to display advertisements on the platforms, as well as other service providers to evaluate and provide us with information about platform usage and the viewing of our content. These providers may place and access cookies, pixel tags, or similar technologies on your device to provide you with advertisements or other personalized content based on your interests, which can be inferred from your browsing on the platforms and other sites you have visited. In this way, the provider collects and has access to non-personal information, such as information about your usage. The use of cookies, pixel tags, or similar technologies by these providers is subject to their own privacy policies, not ours; we encourage you to review them. If you do not wish to receive the benefits of targeted advertising, you can opt out of certain network advertising programs that use your information by visiting our unsubscribe page. Please note that even if you choose to delete your information (opt out of these services), you will still see advertisements while you are online. However, the ads you see may be less relevant to you and your interests. In addition, many network advertising programs allow you to view and manage the interest categories they've collected from your online browsing activity. These interest categories help determine the specific types of ads you may receive. The opt-out page provides a tool that identifies participating companies that have cookies on your browser and offers a mechanism to opt out of receiving cookies from those companies. Please note that if you opt out of targeted advertising, we may still track your visits to the platforms for analytics, operational, and security purposes.

Children/third parties:
We do not knowingly collect, use, or disclose personally identifiable information of a person under the age of 13. If, upon collecting information, we determine that a user is under this age, we will not use or retain their personal information without parental consent. If we become aware that we have unknowingly collected personally identifiable information of a child under the age of 13, we will make all reasonable efforts to delete such information from our records.

By using this website, you acknowledge that you may occasionally encounter, view materials from, or interact with third parties who may be misrepresenting their identity or intentions or acting under false pretenses. You agree that we will not and cannot confirm the purported identity of any user and that we are not responsible for any damage or loss resulting from these activities. You are entirely responsible for evaluating and verifying with whom you interact and whether the information provided is accurate or reliable.

Information Security
We take information security seriously; however, no electronic data transmission or information storage is 100% guaranteed to be secure. Please note that we cannot ensure or guarantee the security of any information you transmit to us; furthermore, you use the platforms and provide us with your information at your own risk.

Other sites
The platforms may contain links to other sites that we do not own or operate. This includes links from advertisers, sponsors, or partners who may use our logos as part of a joint advertising or marketing agreement. You acknowledge and agree that we do not control, recommend, or endorse these sites, and we are not responsible for them or their content, products, services, or privacy policies or practices. These other sites may send their own cookies to your device, may independently collect or solicit personal information, and may or may not have their own published privacy policies. You should independently evaluate the authenticity and policies of any site that appears or claims to be one of our platforms (including those linked via email or social media page). The platforms may enable chat rooms, forums, message boards, and newsgroups. Please remember that any information you disclose in these instances becomes public information and is not subject to the provisions of this privacy notice. Also remember that we do not endorse, control, review, recommend, or endorse these chat rooms, forums, message boards, and newsgroups, or their content, products, services, or privacy policies or practices.

Consent for use, processing and transfer of information:
The platforms are governed by and operated in accordance with the laws of the United States and are intended for the enjoyment of residents of the United States. Bienestar LLC makes no representation that the platforms are governed by or operated in accordance with the laws of any other country. If you are outside the United States, please be aware that the information we collect may be transferred to and processed in the United States. By using the platforms or providing us with information, you acknowledge that the platforms are subject to the laws of the United States, (b) consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable territories where privacy laws may not be as comprehensive or equivalent to those of the country where you reside or of which you are a citizen, and (c) waive any claims that might arise under those laws.

All users understand that by using the site, they may voluntarily expose themselves to content they may consider offensive, harmful, inaccurate, or otherwise inappropriate, and that they will not have any right to make any claim against the company with respect to such material and their exposure to it. They also understand that the website may include advertisements or other types of content and they will not have any right to sue the company for the placement of advertising or similar content on the website or in connection with the display of contributors or information on the website.
While the company is not obligated to evaluate the appropriateness of user content, it reserves the right to: (A) monitor the website for violations of this Agreement; (B) take appropriate legal or practical action against any person who, in the company's judgment, violates this Agreement, including, for example, reporting to law enforcement; (C) at the company's discretion and without limitation, deny or restrict access to or availability of user content, as well as suspend or disable such content or any part thereof that may violate this Agreement or any company policy. (D) At the company's discretion and without limitation, notice, or liability, remove all or part of the website or otherwise disable any files, materials, information, and/or content that are excessively large or that otherwise compromise the company's systems; (E) close the accounts of violators; (F) manage the website in any other way to protect the rights and property of the company, its users and content providers, and all others, and to facilitate the proper functioning of the website.
The user acknowledges and agrees that the company shall have no obligation to acquire copyrights, protect, and/or retain copies of any content for any specific period of time, and that it cannot guarantee access to such content by third parties or a user at any time. While we recommend that you maintain multiple backups of your content, the company shall have no responsibility to do so, and we have no liability for the security, protection, or negligent reuse of the content or for its availability at any time. The company is not obligated to maintain the confidentiality of the content you voluntarily provide unless instructed otherwise, and the company is not obligated in any way to protect the content, except as publicly stated in accordance with its standard presentation of the material.
Notwithstanding any provision to the contrary, you hereby agree to indemnify, defend, and hold harmless the company, its directors, investors, agents, representatives, parents, subsidiaries, and affiliates from and against any and all claims, liabilities, costs, or other losses resulting from your use of the website, including, by way of example, any claims arising out of or relating to this Agreement.

Changes:
We may update these Terms of Use and Privacy Policy to reflect changes in our information practices. If we make any significant changes, we may attempt to notify you by email (sent to the email address specified in your account), but we are not obligated to do so, or by posting a notice on our platforms before the change takes effect. We recommend that you periodically review this page for updates on our privacy practices. Your continued use of our services constitutes your acceptance of these changes.

Prohibited activities:
As a condition of using the website, the user agrees not to access or use the website or any content for any purpose other than that for which we made the website available. Certain activities, even if legal, may be considered violations of the company's usage policies as determined by the company in its sole discretion. The company will at all times comply with all applicable laws and regulations, including, by way of example, COPPA regulations and provisions. Prohibited activities include, but are not limited to: your claim of any type of ownership (or other unauthorized right) in any intellectual property displayed on, published by, or made available on the website, other than your personal property; any criminal or unlawful activity, including child pornography, fraud, trafficking in obscene material, drug trafficking, gambling, animal cruelty, harassment, stalking, spam, violation of copyrights, patents, or theft of trade secrets; the transmission of chain messages, the sending of spam emails of any kind, or any solicitation or marketing material to other users or third parties, or participation in any multi-level marketing scheme; using any information obtained from the website for the purpose of contacting, advertising, soliciting or selling to any other user without their prior express consent; unauthorized access to the website or any other system or network connected to it, or interconnection with it, or belonging to the company or any of its affiliates, agents or customers by means of "hacking", "cracking", "password mining", "social engineering" or other illegitimate means; Uploading, storing, distributing, or disseminating electronic files that are damaged or contain viruses, Trojans, spyware, adware, malware, or any other malicious component, or any action such as denial-of-service attacks, email bombs, or other techniques that impose an excessive or disproportionately large load on the website or any other company system or system connected to or interacting with such systems or network access, obtaining any material provided by and belonging to the company (including, for example, the website) by means of systematic extraction methods such as robots, screenscrapers, spiders, and/or information mining; nor using material obtained through such methods; downloading, saving, or creating a "twin" of the website or any material or information displayed on or accessed through the website without express consent.

Intellectual property rights:
All content and materials on the website, except for content provided by you or users (individually and collectively, "Company Materials") and any trademarks, service marks and logos contained herein or otherwise owned or controlled by the Company (individually and collectively, "Company Marks") are owned by the Company and/or licensed to the Company for use and are the sole and exclusive property of the Company. All content and materials provided on this website, including but not limited to company materials and third-party content, are provided "as is" for your information and personal use. The company has not verified their authenticity, legality, or accuracy, and the company assumes no responsibility or warranties with respect to them. They may not be used, copied, reproduced, distributed, transmitted, displayed, sold, licensed, and/or otherwise exploited for any purpose without the prior written consent of the company and/or the respective owners, which may be withheld for any reason. The company reserves all rights not expressly granted in and to the website, company materials, and company trademarks.

Complaint Procedure:
The company respects intellectual property and all associated legal rights of others, and we ask our users to do the same.
It is the company's policy to respond to adequately detailed notices of alleged copyright infringement or other forms of infringement in accordance with applicable international intellectual property laws (including, in the United States, the Digital Millennium Copyright Act). If you believe that your intellectual property rights have been infringed or your work has been copied, please notify the company in writing of such infringement. Your notification must include the following information: A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; Specific identification of the work that is allegedly infringed, or, if multiple works are covered by a single notification, a representative list of such works at that site; Specific identification of the allegedly infringing material or material that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; Information reasonably sufficient to permit the service provider to contact the complaining party, including an address, telephone number, and, if available, an email address where the complaining party may be contacted; A statement that the complaining party has a good faith belief that use of the material described in the complaint is not authorized by the right owner, its agent, or the law; A statement that the information contained in the notification is accurate, and under penalty of perjury, that the complaining party is the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; Notifications must be delivered to the company as a claim of infringement:
The infringing material will be taken down from the website, and the user accounts of repeat offenders will be closed or disabled, at the company's discretion, and/or their access to the website will be suspended. If the company removes content or deactivates or deletes your user account or any content or other material you have posted, and you believe this was done in error, please provide us with a detailed written notice stating this counterclaim, providing all supporting facts and/or documentation necessary to establish your rights, and including your electronic or physical signature. This notice should be delivered to the representative referenced above.

Privacy Policy:
We respect our users' privacy wishes and are committed to protecting their privacy. Any personal information (such as your identity, postal address, and email address) may be used internally and/or in connection with our marketing and advertising campaigns, as required by law or court order, to protect or defend your rights or those of our company, in connection with significant business operations, and as set forth above. Our website is generally publicly visible, and we do not knowingly collect personal data or information from anyone under the age of 13. If you are under 13, you acknowledge and agree that you have obtained verifiable parental consent prior to interacting with the website and the Services. Of course, we make every effort to use appropriate security measures to safeguard personal information and comply with all applicable laws and regulations. However, we cannot guarantee or promise that all information or communications will always remain completely secure, and we encourage you to also take personal precautions and be alert to security issues at all times. A user may voluntarily choose to make their personal or private information visible through the website for the benefit of that user, you, and/or various third parties. You may not disclose, transmit, disseminate, or make available any information or material (in whole or in part) viewed, obtained, or otherwise extracted from the website to third parties without first obtaining permission from us and/or the personal permission of the user providing private information. It is understood that the company and its users are unlikely to grant such permission, and have no obligation to do so. We will treat your materials in the same manner. You agree not to collect aggregated user information accessible through the website for your commercial use or redistribution of any kind, including, by way of example, targeted marketing or the presentation of unrelated services to individual users. The company reserves the right to immediately suspend, deactivate, delete, or terminate, without prior notice, the account of any user who has violated this rule or any other rule or condition of this Agreement. Upon such termination, all licenses or other rights granted terminate immediately without further action.

General:
This Agreement and all aspects of our website and services shall be governed by and construed in accordance with the laws of the United States and the State of Florida governing agreements entered into and performed entirely in Florida (i.e., without regard to conflict of law provisions), regardless of your location. With respect to any dispute or claim not subject to informal dispute resolution or arbitration, you agree not to initiate or pursue any action relating thereto except in the state and federal courts located in Dade County, Florida, and you submit to, and waive all defenses of lack of personal jurisdiction and non-convenient forums with respect to the venue and jurisdiction of the state and federal courts located in Dade County, Florida.

The user acknowledges that the rights and obligations below are unique and irreplaceable, the loss of which will cause irreparable harm to the company, and that they cannot be substituted by monetary compensation alone. Therefore, the company will be entitled to the required remedy or other compensation (without the obligation to provide any guarantee or bond) in the event of any anticipated breach or non-compliance by the user. You irrevocably waive all rights to seek injunctive or other relief and agree to limit your claims to claims for monetary damages (if any).
Any waiver of any term or condition must be expressly stated in writing to be effective. No part of this Agreement may be modified or altered except by us in writing, which we may do at any time (by continuing to use the website, you accept such modifications).

This Agreement constitutes the entire agreement and understanding between you and the company and supersedes any prior agreements or understandings (written, oral, or implied) between you and the company. Any representations, incentives, promises, covenants, or conditions not expressly stated in this Agreement are void. You acknowledge that you have read this Agreement, understand it, and agree to abide by its terms and conditions, as well as those of any third-party websites or links to which you may have access.

Contact us:
If you have any questions or concerns about these Terms of Use or the Privacy Policy of our site and associated platforms, please contact us at: [email protected]

Bienestar LLC
1835 NE Miami Gardens Dr. #521
North Miami Beach, FL 33179
E-Mail: [email protected]